1. Access & Participation
I. STEKSHIELD menu
What can you do on STEKSHIELD? You can check the STEKSHIELD menu to access the Knowledge Base submenu for a basic guide to using DXP and get started. You can also access the Welcome to STEKSHIELD submenu to navigate quickly through frequently used links.
II. COMMUNITY menu
You can access the Community menu to access Groups, Discussion Forums, and Members Directory. Try posting a topic in our Discussion Forums to get started.
A. How to post on Discussion Forums
- Go to Discussion Forums
2. Click on a Forum such as Free Chat
3. Create a new Topic and press Submit
III. RESOURCES menu
In the Resources menu, you can access Product Resources, Online Courses, File Downloads, and even Global Leads.
A. Product Resources
In the Product Resources submenu, you can access all product related resources including videos, SNS templates, TDS, warranties, marketing materials, and files related to the specific product.
B. Online Courses
Access the Online Courses menu to enroll to courses you are interested in. If you are bold enough, you may even create your own course with lessons. Check this guide in order to learn how to create new courses.
Through the downloads page, our distributors can access our files. Everyone can even upload to the downloads folder. Check this guide to learn how to search and upload files using the write naming system. File naming system must be followed strictly in order to keep an organized data structure so that everyone can find the files they are looking for fast and easily.
D. Customer Leads for Distributors
In here, you will be able to access a table of customer leads that come into our website. Our website collects customer leads in the following methods:
- New installer leads coming through the “Become an Authorized Installer” button via official website
2. New customer leads going to installers using the “Global Installer Locator” and “Installer Profiles”
3. General inquiries through the “Contact” page
IV. EVENTS menu
In the events menu, everyone can share official events such as product launches, official announcements, and sharable news through the STEK Calendar. Departments can use “Tags” to let everyone know who’s in charge of the event. There is also a separate Social Media Calendar to share upcoming social media posts that distributors and installers can quickly replicate to make a successful and more impactful launch online.
V. BRAND menu
In the Brand menu, everyone can access the latest Brand Manual divided into sections. Everyone can also access the Marketing Materials submenu where all STEK marketing materials will be listed. The individual marketing pages will share basic information about the marketing material and even provide original sources such as design templates and print settings so that you can produce them domestically.
2. Leave Feedback & Comments
Use the DXP Feedback and Suggestions Forum under Discussion Forums to provide feedback and suggestions for DXP. Marketing team will be happy to hear all feedback & comments and will work hard to improve the user experience for everyone.