STEK films are designed to provide years of dependable protection with proper care. All STEK products come with a comprehensive manufacturer’s warranty.

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STEK WARRANTY

Warranty and Service Coverage

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Installers

Access and review warranty information anytime!



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Car Owners

Register Warranty

Explore DYNO warranty coverage for all premium film categories, 
including Paint Protection Films and Headlights. 
Please note, that the terms and conditions may vary by region—check with the regional distributor for details.

DYNO

*Newly extended, with conditions applied.

Paint Protection Film

Explore FORCESHIELD warranty coverage for all Paint Protection Films.
Choose a category below to view the full terms and conditions. Please note, that the terms and conditions may vary by region—check with the regional distributor for details.

FORCESHIELD

 *Conditions Apply

Explore LUNARAY warranty coverage for all Window Film products.
Choose a category below to view the full terms and conditions. Please note, that the terms and conditions may vary by region—check with the regional distributor for details.

LUNARAY

Window Film

Explore STEK Windshield Protection Film warranty coverage for all Windshield Films.
Choose a category below to view the full terms and conditions. Please note, that the terms and conditions may vary by region—check with the regional distributor for details.

Windshield Protection Film

Windshield Film

The warranty coverage for STEK Paint Protection Film (PPF) starts on the original installation date by an authorized STEK Installer. To activate the warranty, the product must be registered on the STEK ONE platform within 30 days of installation. As long as the film is properly maintained and the warranty is registered, the coverage remains valid for the specified term.

When does the warranty coverage begin?

A. If you encounter an issue with the product, contact the original installer using the information provided on STEK ONE.

B. If you cannot reach the original installer, contact regional distributor. If regional distributor is not available, contact STEK customer service through www.stekautomotive.com.

C. Via STEKSHIELD: Submit a claim directly on STEKSHIELD if you are a registered user. Ensure your proof of purchase and installer details are correctly registered.

How do I submit a warranty claim?

A. Via STEK ONE: You can update the claim directly on STEK ONE with the new details or documents. If necessary, you may need to resubmit photos or further proof to complete the claim.
Contact our support team via https://support.stekshield.com/support/home

B.Notify STEK: If there are any major updates, contact STEK Country Distributor or STEK HQ to ensure the claim is processed with the new information.

What if I need to update my claim after submission?

A. Via STEK ONE:  You will receive a notification within STEK ONE explaining the reason for the rejection. 

B. Contact Your Sales Agent: If you need further assistance, reach out to your regional sales agent for help in providing the requested information.

What should I do if my claim is rejected?

A. Via STEK ONE: Use the chat box in the STEK ONE system to provide any additional details or clarification. You can also upload more media (such as photos) or update the claim details as needed.

B. Contact Your Sales Agent: If you need further assistance, reach out to your regional sales agent for help in providing the requested information.

How do I provide additional information if requested?

Warranty Claim Guide For Installers

To activate your warranty, contact your installer and ask them to register the product on STEK ONE (www.stek-one.com) within 30 days of installation. If you do not register within this timeframe, the warranty will be void.

Car owner's Responsibility:
1. Click the activation link in the confirmation email sent by the installer to complete your registration.
2. Complete the activation within 30 days of installation to ensure your warranty remains valid.
3. Submit any warranty claims within 15 days of discovering an issue with the product.

If you miss any step, please reach out to your original installer or STEK Country Distributor for assistance before the 30-day deadline.

How can I activate my warranty?

Log in to the STEK ONE Car owner via (https://app.stek-one.com/login/car-owner) and go to the “View Warranty Information” section. Here you can see the status of your warranty claim and any updates.

How can I check my warranty status?

You will receive a notification with details explaining why your claim was denied. If you have questions or believe there was an error, contact your original installer, STEK Country Distributor, or STEK Headquarters for further assistance.

What if my warranty claim is denied?

Contact your original installer and send the requested information directly to them.

Contact your authorized installer immediately. They will guide you through the claim process, which includes providing proof of purchase and other necessary documentation to validate the warranty.

What should I do if I notice a defect in the STEK Product?

Warranty Claim Guide For Car Owners

Join our team of expert installers and become a STEK Certified Installer today!
As an Official Installer, you will receive comprehensive training and access to exclusive resources 
to help you become an expert in paint protection film installation.

Get expert training and exclusive resources for PPF installation by joining STEK!

STEK WARRANTY

Warranty and Service Coverage

Installers

Car Owners

DYNO

Paint Protection Film

FORCESHIELD

Paint Protection Film

LUNARAY

Window Film

Windshield Protection Film

Windshield Film

Warranty Claim Guide For Installers

When does the warranty coverage begin?

How do I submit a warranty claim?

What if I need to update my claim after submission?

What should I do if my claim is rejected?

How do I provide additional information if requested?

Warranty Claim Guide For Car Owners

How can I activate my warranty?

How can I check my warranty status?

What if my warranty claim is denied?

How do I provide additional information if requested?

What should I do if I notice a defect in the STEK Product?

Become an Official STEK Installer